Actually, in my letter from from etrade's compliance office they made no reference to the removal of shares at all. In a long two page letter they just simply said they would not be able to deliver certs b/c of the global lock (cough), and they also flat out denied a refund. Nothing about the removal of shares. So far anyways. Officer's name was Neha Parekh on behalf of Courtney Eberhart.
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