"No help desk at qtrax.zendesk.com
The help desk configured at this address is no longer available."
Looks like Klepsy hasn't paid his Zendesk bill again. This guy is unbelievable. Not only does he have extremely outdated technology, one of the ugliest web sites in web history, nothing but old content with absolutely no new music for months on end, but now no customer support. If you check the forums, the only one with any posts is the support forum and that is nothing but complaints.
So should anyone wonder why he has no users? It's a total joke. After all this time and wasted money, not to mention the complete lack of communication on Klepsy's part, it is completely mind boggling that anyone would continue to support him. How many years has it been since he promised to "bring the company accounts up to date"? It's been, what, 4 years since he released quarterly or annual financials? How long has it been since he held a shareholders' meeting? Never? How about since his last communique via blog post, always implicitly threaten me and anyone who calls him out? Two years? Whatever happened to the great Baidu deal? Nothing. It was a sham to begin with. How about the mobile client? Whatever happened to that? It costs more money, that's what happened. No serious investor will give this bum a dollar. And they shouldn't. It's a disaster--a $50 million disaster. Where did all of the money go? It sure is not in the product.
People may still dream that this thing will explode, but it will NEVER happen, no matter what Klepsy does. He's flat out incompetent.
