SuperMedia Inc. (SPMD)

[roger wilco]

SPMD PR Aug 24, 2011

EveryCarListed.com’s Dealer Chat - Powered by Contact At Once! - Brings More Leads to Dealers via Instant Customer Contact

EveryCarListed.com®, the automobile dealer’s source for quality leads, today introduced a chat tool as a value-added service for dealers.

Powered by Contact At Once!, the leading provider of software that moves online shoppers into live conversations with car dealerships, dealer chat allows consumers to easily connect with an available dealership representative, ask questions and receive instant answers.

During a recently conducted pilot test with 50 dealerships across the U.S., EveryCarListed.com found dealers offering the live chat function received an average of 40 percent more consumer inquiries per month.

“EveryCarListed.com is making live chat available to bring dealers even more quality leads,” said Dale Boone, President of EveryCarListed.com. “Technology continues to advance and many consumers opt to use live chat functions on Web sites because of its ease of use. EveryCarListed.com wants to ensure that dealers are easily accessible to consumers.”

EveryCarListed.com advertisers have the choice of adding the tool to their vehicle listings. Once added, a presence-aware chat icon will display whenever a dealership representative is online and available.

Dealers can easily answer chat requests anytime, from their smartphones and mobile devices using a free mobile chat app provided by Contact At Once!

“Today online consumers demand immediate answers and instant access to the dealership,” said Skip Dowd, Vice President of Business Development at Contact At Once! “We are excited to welcome EveryCarListed.com into the network of automotive Web sites utilizing our product to drive more online consumers into the dealership. We are also proud of - although not surprised by - the significant lead lift experienced by EveryCarListed.com dealerships during the pilot.”

Dealers wishing to add live chat to their vehicle listings should call their EveryCarListed.com sales representative at 1-877-593-5404.

About SuperMedia

SuperMedia Inc. (NASDAQ: SPMD) helps small- and medium-sized businesses grow through effective local marketing solutions across print, online, mobile and social media. SuperMedia solutions include: the award-winning SuperGuarantee® program, Superpages® directories, published for Verizon®, FairPoint® and Frontier®, Superpages.com®, EveryCarListed.com®, Superpages for your mobile and Superpages direct mail products. For more information, visit www.supermedia.com.

About Contact At Once!

Contact At Once! is the leading automotive chat software provider and operator of the industry’s only dealer chat network connecting more than 9,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! dealer chat software to a website typically increases a dealership’s sales conversations by at least 25%. Contact At Once! is headquartered in Atlanta, Georgia. For more information about the company’s auto dealer chat product, please visit: www.autodealerchat.com.

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