Viper Networks Inc (VPER)

[longvper]

Found this segment from a resume after googling viper networks. Provides a little insight into what happened in 2004-2007.

Viper Networks, Troy, MI Dec 04 to Mar 07
Operations Manager of International Operations
? Defined company objectives, planned business strategies, and implemented business processes and budgets, headed product development, and evaluated financial performance
? Developed thorough HRM procedures and employee performance software packages according to company needs
? Developed a customer-focused culture focused on enterprise solutions development
? Hold weekly and monthly team meetings to set team goals, resolve issues, and discuss improvements in technology and business processes
? Successfully facilitated a merger between Mywebfone.com and Viper Networks, managing legal and licensing issues between the companies
? Negotiated a co-marketing and ITSP licensing partnership with Aircell to enable expansion into VoIP services, saving over $5Mil/yr in expenses while improving market position
? Partnered with various ISPs to increase exposure and improve service to our customers
? Positioned the company uniquely in the market by providing 24x7 VoIP service and support along with technology education for potential clients
? Developed, Tested, Debugged and Implemented CRM Solution
? Helped in developing, testing, and debugging predictive dialers, and IP-PBX systems
? Introduced new vertical business to the company including call center training and consulting
? Defined company objectives, planned business strategies, and implemented business processes and budgets, headed product development, and evaluated financial performance
? Conducted site selection, lease negotiations, staffing, and training, establishing US headquarters with two branch offices in India
? Sourced and negotiated interior designers to create a professional work environment
? Hired, trained, and coached staff; conducted performance evaluations and identified key personnel for advancement into positions of higher responsibility; developed employee retention programs
? Worked with multiple vendor product lines like Cisco, Quintum, Venture Comm. and other generic suppliers of VOIP to provide cost effective and reliable BPO, VoIP, and telecommunication projects solutions to our customers
? Built a solid client base and cultivated relationships with corporate giants including National Bankcard Corporation, Nationwide Insurance, Citibank credit card marketing campaigns, and other clients; equipped call centers and BPOs with VoIP technologies
? Supported and launched www.mywebfone.com, working closely with the technical team
? Successfully marketed company products utilizing effective direct marketing, telemarketing, channel partnering, e-commerce, mass emailing, networking, and smart advertising techniques

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