It's highly unusual, and wonderful. How many other companies have you had that no one could ever get in touch with the CEO? And then there's the companies that people contact the CEO but you're left having to trust another faceless iHubber to provide true information 3rd party, or you have to contact the CEO yourself.
Eddie is a busy man, but he's answered my emails always within a day, and the phone every time I called. That being said, I, and others here, know that he keeps us updated with everything he can and I try to respect the fact that he's busy building a company.
We're also in a rather unique situation here where posters on this board control somewhere between 75-90% of the actual trading float, and it really makes a lot of sense to update shareholders through this forum.