Sunday, July 24, 2011 12:46:19 PM
The thing is, The company is soooo overbooked that NSL's deal will be obsolete. The company can't handle the volume form Groupon on as stated below. How are they going to handle NSL.
Groupon had the deal first, since early June. NSL a little too late to the deal and not enough diapers to handle the load of Groupon and NSL??
Link: http://www.diapersdirect.com/groupon-update-pid-20.html
Groupon Update
July 22nd
Hello
I sincerely apologize on the delay of your order and understand if you would request a refund.
We are working eighteen hours a day now to process the orders we received in early to mid June.
The other two members of our three person company have been working very hard to source, process and ship up to 400 orders a week. We have recently added two additional staff members on to expedite the Groupon orders.
For a small family owned and operated company this is a huge task.
The invoice I.D. number for your account is a good indication of when your order will be shipped.
For example: if your invoice I.D. number is 10,000 that means you were the 10,000th order in June. We had approximately 15000 orders in June.
At 400 orders per week you could expect your order to ship within the next five weeks, since we are up to the 8000th order and are processing a minimum of 400 orders a week.
"For any customer that has an order where no items has of yet shipped we will issue you a refund of the money you paid us and will authorize groupon to give you a full refund of the $25 Groupon you purchased. Partially completed orders must be reviewed first before proceeding with a refund."
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