As broadband penetration hurtles toward the 20% mark and with the prospect of a recession looming, one big question is: Will consumers cut back on what many consider to be the luxury of high-speed Internet access, slowing down broadband’s take-rate?
The largest factor driving the consumption of any product is, of course, price, and lately two (SBC and EarthLink) top broadband retailers have felt confident enough to implement price hikes. SBC and EarthLink both raised the monthly rate of their DSL offerings from $39.95 to $49.95, although in the case of SBC, the price change simply brought its DSL service charge back up to where it was last summer.
Whether consumers react to the economy’s weakness by cutting out faster and always-on Internet connections remains to be seen – the whole Internet market, much less the high-speed segment of that market, is too new to yield any insight into how price-sensitive customers are.
But, a review of the range of broadband rates offered by selected telco, cable, satellite and wireless providers does show one thing: Prices are all over the map, with downstream and upstream rates varying widely (see table below).
At one end of the price spectrum, the lowest cost option for broadband service, satellite provider DirecPC, which extends a $19.95 option for quicker access. The problem, however, is that this rate applies to only 25 hours per month and only 400 kbps service, not to mention the problem of telco return technology (although DirecPC is now gearing up to deliver two-way satellite broadband connections).
At the other end are $100+ options that provide for multiple PC connections and even routers, although these are primarily aimed at small office-home office users. Further complicating the picture is the advent of the long-dreamed-for bundling of telecommunications services. Long distance and telco giant Sprint is rolling out packages that include multiple voice lines, enhanced features and other goodies combined with high-speed service starting at $119.99.
Cable still offers the lowest price on a bit-by-bit basis, delivering three Mbps up to 10 Mbps for around $40/month. With this kind of variability, not to mention consumer confusion, the impact of an economic slowdown on broadband could be very hard to measure indeed.
HIGH SPEED INTERNET ACCESS SERVICE MONTHLY RATES FOR SELECTED , CABLE, TELCO, WIRELESS AND SATELLITE SUPPLIERS
Provider Monthly Fees Speed- Down Speed-Up INCUMBENT TELCOS SBC Basic DSL 49.95*** 394 kbps - 1.5 Mbps 128 kbps Enhanced DSL* $79 384 kbps - 1.5 Mbps 128 kbps Enhanced DSL* $199 1.5 Mbps - 6 Mbps 384 kbps Verizon Personal Infospeed $39.95 640 kbps 90 kbps Professional $99.95 1.6 Mbps 90 kbps Power $189.95 7.1 Mbps 680 kbps Bell South $49.95** na na Qwest MegaBit 256 Deluxe $30 256 kbps na MegaBit Office $65 512 kbps na Mega Business $80 768 kbps na OTHER TELCOS Sprint ION (DSL) xt4SM (see below) $149.99 8 Mbps 1 Mbps xt2SM (see below) $119.99 8 Mbps 1 Mbps Direct $44.00 1.5Mbps na DLECs Covad (sold via multiple ISPs) TeleSurfer $49 - $69 608 kbps 128 kbps TeleSpeed (incl. multiple users, service guarantees, routing -- all for residential customers) $89 - $500 144 kbps - 1.5 Mbps 144 kbps - 1.5 Mbps INTERNET SERVICE PROVIDERS Juno DSL $49.95 608 kbps 128 kbps EarthLink DSL 49.95*** 1.5 Mbps 256 kbps Telocity DSL $49.95 640 kbps 90 kbps SATELLITE StarBand $69.99 500 kbps 150 kbps DirecPC $19.99 - $49.99**** 400 kbps - 768 kbps telco return/64 kbps CABLE At Home $39.95 - $44.95 3 - 10 Mbps na Road Runner $39.95 average 3 - 10 Mbps na High Speed Access Corp. $39.95 average na na RESIDENTIAL FIXED WIRELESS Sprint Broadband Direct $44.95 - $49.95***** 512 kbps - 1.5 Mbps up to 256 kbps
* dedicated services ** $40 per month when bundled with other Bell South products. ***Applies to new customers after 03/01/01. ****Rates reflect 25-100 hrs./mo. Additional hrs=$1.99/hr. *****$39.95 bundled with long distance.
Sprint packages include (1) xt4SM, which includes four voice/fax lines with enhanced features such as Voice Mail and Caller ID, unlimited local calling, 750 minutes of domestic long distance, plus use of the Sprint ION Control Center web interface for controlloing telephone services. (2) xt2SM which includes two voice/fax lines with enhanced features, unlimited local calling, 400 minutes of domestic long distance and use of the Sprint ION Control Center web interface.
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