Thursday, June 30, 2011 9:35:23 PM
here are my opinions on the points you listed:
1) Right, i find it weird that they have a whole long aisle dedicated to mobile phones and accessories, but they did not place the Phoneguard product display there. Instead it was placed along the wall behind the info booth about 4 aisles away from the phones.
2) So by being BEHIND the info podium, anyone standing at the podium will block it. The display stand itself seems to be about 2' wide and 4' tall, kinda small i think.
3)Right, it would have been better if the employee knew more about the product, and also not share any humor that might leave their potential customer with a negative impression of the product. On the other hand, I don't think he's a phone salesperson, but more of a general employee manning the info booth and directing ppl where to find products and answer general questions.
4) As kenswift mentioned, Fry's is a huge superstore with hundreds of thousands of products, so expecting a random employee (especially if he's a non-specialist) to know more-than-general details of a specific product (such as new versions, feature comparisons b/t other competitor products, etc) is going to disappoint you.
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