We called and left Tom a message to ask all these questions! HE CALLED us back!! Where's his accent from? Germany or Belgium?
Anyway - here are some answers he gave the husband while I listened in:
The heat AND drawing release the nanobeads! The heat is NOT a lot - just mostly for sensation but do play a little role in release.
You draw into your mouth like a cigarette, however, no need to inhale. The nanobead nicotine is absorbed into your mouth. In fact, very little of the nanobeads REACH your lungs. Now I get that "body" BUZZ someone mentioned earlier! I think I'm feeling it now, too... LOL... it's like dip or chewing tobacco, i imagine...
Don't cover the holes. He seemed OK with the quick cover idea but rather strongly said NOT to cover the holes.
The different colors of the filter-inserts (they come out!! I pulled one out by accident trying to poke more holes!) are normal and not any sign of potency. Good - mine were mostly white! Very good flavor, though.
AND GUESS WHAT - - I cooroborate that they are INDEED moving to a larger facility and said that's why he called me back directly, and not their technical support department (would that be Ken (that was his name, right??))! LOL - All his other staff are moving the whole operation this week!!!
It's AWESOME... nice guy - said he hated the humidity in Nashville - Oh - cuz we asked about the heat from mailing through hot climates... WILL NOT release the nanobeads prematurely. He says he loves the DRY heat out west there - I think he said it was 103 degrees today and it felt fine!! Geeeeesh! It was 93 here yesterday (GA) and I thought I was going to die! LOL... all Off Topic...
but anyway - nice guy (oops, i said that already!) - Tom (even his NAME came through on the caller ID! WTF?? issn't he the CEO or something - what kinda CEO returns calls for technical support shit!!!??? wow), and seemed very genuine... this is all so VERY re-assuring folks! Seriously... I can't believe he called back - and was only about 1/2 hour after I left my message! The guy must be a robot!!!
My last post for today - and my family wants me cookin' some dinner!!! Spent too long here, today - but very excited. Thanks for all your HELP and inputs earlier and see ya'll tomorrow!!!!!
