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Thursday, May 19, 2011 4:22:40 PM
Mr. XXXXX,
Thank you for your email. We do apologize for any inconvenience that you are experiencing. The situation first arose because the agent was working with our depository, Depository Trust Company (DTC), to make the security eligible. Since ENTID does not meet the full requirements, it was flagged as not being DTC eligible. Here is a link that is not affiliated with TD Ameritrade that will explain what it takes to become DTC eligible:
http://gopublicpros.com/benefitsofgoingpublic.html
You will find the DTC eligibility half way through the page. The new physical certificates have to be delivered to us before we can update the accounts held at TD Ameritrade. Typically, the timeframe is between 4-6 weeks, but it can occur sooner, or even later than that. There is currently no indication as to when this will be completed. Please send us an email with additional questions or concerns.
TD AMERITRADE is not responsible for the claims or representations made by the above Web site. We cannot guarantee the quality or suitability of any content found there. TD AMERITRADE does not endorse or recommend the products or services of any company mentioned on this site.
Sincerely,
Matias Eisenhauer
Apex Corporate Actions and Dividends, TDA
Division of TD Ameritrade, Inc.
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