Encounter Development Technologies Inc. (ENTI)

[deerland]

Per E-Trade

Thank you for your message regarding the reorganization fee charged in your E*TRADE Brokerage account ending in. I understand your concern about this matter and I will be happy to assist you.

Our records show that the reorganization fee was charged on 05/18/2011. The mandatory reorganization fee is assessed when there are reverse stock splits, mergers, and acquisitions affecting securities in your account. Since there are several steps involved in handling these types of transactions, we charge this fee in accordance with industry standards to help offset processing costs. We are unable to reverse the fees since these are valid fees. You can view our full fee schedule by visiting the link below:

http://www.etrade.com/fees