Outstanding shares are shares that are held by public, officers, and insiders as well.
From investopedia: What Does Outstanding Shares Mean? Stock currently held by investors, including restricted shares owned by the company's officers and insiders, as well as those held by the public. Shares that have been repurchased by the company are not considered outstanding stock.
Holders of preferred stock are sometimes offered the option of converting their shares of preferred stock into common stock at a predetermined ratio. This convertible feature is attractive to holders of preferred stock because they are entitled to the steady stream of dividends, plus they can enjoy appreciation in value if the company's common stock rises."
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