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Tuesday, 03/08/2011 12:42:48 PM

Tuesday, March 08, 2011 12:42:48 PM

Post# of 1101
NEED GEEK HELP HERE.........Subject: QUOTETRACKER Re: i dont understand why historical backfills are not always working (KMM69850282V4308L0KM)
Date: 3/8/2011 12:12:17 P.M. Eastern Standard Time
From: support@quotetracker.com


The TD AMERITRADE and BigCharts feeds are currently having some issues with historical (not intraday) data. If you are using either of these feeds, please switch to an alternate feed such as Yahoo in Options>Data Sources>Hist Backfill until the problems are corrected by the feed. Yahoo should be working as we have not received other reports back from clients about that feed not working after clearing data and backfilling.

If you do not have Yahoo because it is not part of the main release, you can download the configuration files from:
http://www.quotetracker.com/download/yahoo.zip
and extract the contents into the QuoteTracker folder, overwriting existing files. Then, restart QuoteTracker, select Options>WebUpdate and let it update all files, then restart QT again.

Regards,
Bill

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