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Tuesday, 04/05/2005 9:38:49 AM

Tuesday, April 05, 2005 9:38:49 AM

Post# of 8333
NEWS - IVOC iVoice Speech Enables Simon & Schuster U.K.

http://www.hawkassociates.com/ivoice/ivocpr42.htm

The Speech Enabled Auto Attendant is Provided by iVoice's Subsidiary SpeechSwitch, Inc.
Matawan, NJ, April 5, 2005 -- iVoice, Inc. (OTC Bulletin Board: IVOC), a leader in speech-recognition technology, announced today that Simon & Schuster has installed an iVoice Speech Enabled Auto Attendant at their United Kingdom location.

Simon & Schuster implemented a complete solution that includes iVoice Speech Enabled Auto Attendant installed in conjunction with the Nortel phone system. By installing the iVoice Speech Enabled Auto Attendant, customers can call in and speak the name of the person or department they are looking for and be transferred immediately. Introducing speech technology has led to a significant increase in business efficiency, and it has enhanced the company's ability to deliver top service to its customers.

The auto attendant was sold and installed by iVoice partner Supplenta Business Systems (SBS) and provided by iVoice's subsidiary SpeechSwitch, Inc. iVoice's Speech Enabled Auto Attendant system places people at ease and allows customers to use their most natural form of communication, their own voice, to navigate to the person they want to speak with. Customers can avoid cumbersome touch-tone menus and spell-by-name directories to reach individuals.



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