I don't think this reply came from Veronica! Look at her e-mail signature, most of the cooporate e-mail, they must include first and last name or at lease first initial and last name following the company domain name dot com. For example, her name is Veronica Segovia, then the format of the e-mail will be either one of these.
veronica.segovia@abengoa.com
veronica_segovia@abengoa.com
vsegovia@abengoa.com
v.segovia@abengoa.com
They never take the name of the copany to establish e-mail for any personal use, unless this is a small company and she is doing all the works.
By reading at this is e-mail, I can tell this is totally B.S. GLTA