Just like Best Buy, Circuit City, Fryes, Wal-Mart, Target, K-Mart, etc. The list goes on and on for pages like this. It means nothing in the long run. I know people who have used Orbitz without issue. Just remeber when people feel that got messed around they do things like that but when people are satisfied with a service you do not hear anything from them. Therefore finding the negative pages is way to easy and not really informative.
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