Covad (DVW)

[mike306oh]

VoIP news:

1. VoIP Challenges for Public Safety Call Centers

The adoption of nomadic and mobile Voice-over-IP offerings has vendors and public-safety officials scrambling for answers to problems that could be much more complex than the challenges faced when wireless E911 emerged.

See the Full Story:
http://www.contactcentertoday.com/story.xhtml?story_id=31018

2. FCC Clarifies Telemarketing Rules

In February, the FCC released its Second Order on Reconsideration in its rulemaking proceeding implementing the Telephone Consumer Protection Act of 1991.

See the Full Story:
http://www.contactcentertoday.com/story.xhtml?story_id=30985

3. Vonage Slips Quietly into UK VoIP

U.S. service provider Vonage officially started offering Voice over IP (VoIP) in the UK. But in contrast to the hype surrounding the technology and the company, this was an unassuming launch.

See the Full Story:
http://www.contactcentertoday.com/story.xhtml?story_id=30971

4. FCC Defends VoIP Service

Regulators have forced a North Carolina phone company to stop blocking customers from using Voice over Internet Protocol (VoIP) calling services.

See the Full Story:
http://www.contactcentertoday.com/story.xhtml?story_id=30937