what do you mean IR doesnt answer phones or emails ? I doubt that. ..but do know that if you start your email with: You F*%ckin A-Hole, you might not get a response. You might not get a reply from the company unless you're putting an order in for product. I hope it comes back too...and im confident it will. It sucks to be down so much, but i dont even look at it and figure out what i am down, but i ma with you, as we all are.