Just because one fool in a customer service line never heard of it does not mean they dont use it.I have dealt with people all over that are uninformed of new doing within a company.
That ad clearly states to use GO800 as well as phone numbers signed customer support.
"I just got off the phone with j&r customer service they never heard of GO800! "
Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.