Mr. DD You do not get an instant call back back like GO800 gives you. YOU GET A TEXT REPLY. Thanks for the heads up, but please give all the facts, not just "your spin" text 'install' to HDEPOT to receive a call back from an installation representative http://www.homedepot.com/webapp/wcs/stores/servlet/ContentView?pn=SV_HS_Electrical_Services&langId=-1&storeId=10051&catalogId=10053 This sounds alot like how Go800 works! Ike better get this company moving or companies will have their own system...