"hopefully they are not using a 800 number to register them as that is my goal to have the company drop 800 service for Go800 option."
Not going to happen. Whether a prospect says it or not they will be thinking about an entire generation of people who will never be comfortable with texting or who primarily use a land line phone. Reducing the expenditure on 8oo # service is the best you can hope for. Everybody has a phone, not everybody can or will text.
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