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Re: w8ting post# 25368

Tuesday, 03/23/2010 4:07:58 PM

Tuesday, March 23, 2010 4:07:58 PM

Post# of 157003
no, I had to go through the regular protocol as if I called them myself. Somebody earlier said that the company with the keyword has an option of linking customer to the voice prompts or directly to a person.

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