I can't comment on the second part since I promised I wouldn't. I will comment on the first part of that post though. I believe the patent is worth more than the entire GO800 service. The intellectual property involved in successful patents that pertain to the telecommunications industry are digital gold.
You know the one-click checkout button you see on websites? That is patented by Amazon. That means that every company who has a one-click checkout button, such as Google, PayPal, Apple, etc., are paying a royalty to Amazon. It's almost not fair.
One-click checkout infrastructure vs. one-click customer support infrastructure = very similar concepts. Think about the similarity there. SMS texting doesn't even matter.
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