Barrymore, I tried the same route originally with no success. Don't expect a call back and you won't be disappointed. Now I would rather have them executing their business plan then spending time answering questions. Yours would be just one of many they continously get. Lauren definitely isn't going to help you, she's too new (even though you would think she could point you in a direction at least)and Andrew is out. You need to call Steve Morse and if he can't help you then it's the way of the masses. We'll know what route you take unless someone else beats you to the punch, maybe from our Hockey friends, if that mess ever gets resolved. GLTU
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