It's a forum for helping people with persistent hijack programs, spyware, etc.. There are experts who donate their time for free, or fun. The problem with some hijack software is that they mutate - you can use adaware, etc., till the cows come home and the programs have executable files in there that will get around it. For instance, a friend of mine had msitstore hijack virus: it deleted her Windows start page file and wrote one of it's own, every time she deleted the msitstore start page on her "Internet Options", it just replaced itself.
You need to join the forum (it's free), then copy and paste the log file from your resident spyware program on your file so they can take a look at it.
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