Should not cost them anything at all. The vendor (packaging)is responsible for this. Im curious if it was on one of the products that is DC'd? If so, no biggie...
If they signed proofs and let it go (Tekno) to production..then will wait until the next run is made/needed then the manufactorer just needs to make a new plate, usually $500-1000. I have been in this situation before with my other employer years ago.
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