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Post# of 1986
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Re: alexa post# 1309

Tuesday, 07/28/2009 8:59:22 AM

Tuesday, July 28, 2009 8:59:22 AM

Post# of 1986
From our customer service team:

"I see the source of the confusion.

The second strategy has more restrictive filters. So it couldn't see something that the first one missed. So something else must be going on.

Here's what must have happened. He set the second one to look for only that one symbol and then requested history. He got several alerts from 9:34am. But it was 9:34am on 7/16/2009! That was more than a week ago. If he was looking at all stock symbols on the other strategy, then he would have only seen alerts from today."


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