Citigroup Inc (C)

[lukematt]

Horrors of Citi


I previously **had** accounts at Citibank in Brno, Czech Republic, but I closed them after I became pissed off at Citibank’s repeated incompetence.

When I needed to perform a transaction beyond a simply deposit or withdrawal, Citi never got it right the first time. Wiring money to the U.S. Automatic payment of my telephone bill. Nothing.

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I needed to get a VISA card so I could make some payments through the Internet. When I arrived at Citibank’s office, the branch manager led me to my “Personal Banker”, a new face that I hadn’t previously met. She did not even greet me or find out who I was. Instead, she immediately said to the branch manager, “I’m busy now. I’m doing investments.”

My personality only knows two modes: nice guy or devil from Hell. Obviously, my “Personal Banker” and I were going to have a problem, so I excused myself and went for my wife. When we returned, our “Personal Banker” informed us that Citibank has only corporate VISA cards, not personal ones. Therefore, my wife and I left to open an account at another bank.

A short time later, we found out that Citibank **does** have personal VISA cards.

This young lady is “doing investments” but she doesn’t even know which VISA cards Citibank offers.

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My wife works as a bridge designer. Her supervisor has a son who works for Citi in Prague. According to the son, Citi’s managers have explicitly told their subordinates, “If you want to get ahead at Citi, you must give us negative information about your co-workers”.

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That’s what your hard-earned tax dollars are going to bail out.