SUNNYVALE, Calif., & DALLAS--(BUSINESS WIRE)--April 8, 2002-- General Magic, Inc. (Nasdaq:GMGC), a pioneer in enterprise voice infrastructure software, and InterVoice-Brite, Inc. (Nasdaq:INTV), a leading global provider of speech-enabled automation solutions, today announced the completion of an OEM partnership agreement covering product integration and joint marketing initiatives.
Under this agreement, iVB Enterprise Solutions Division will market General Magic's private-labeled version of its magicTalk(R) Enterprise Platform to provide automated voice solutions within J2EE environments. By bundling General Magic's platform with InterVoice-Brite's OneVoice(R) VoiceXML Media Gateway, enterprise customers will experience improved interoperability and optimization for voice-enabling Web applications.
In turn, InterVoice-Brite will deliver a private-labeled version of its OneVoice VoiceXML Media Gateway to General Magic, enabling the company to offer enhanced telephony/CTI connectivity features to the broader voice application customer service industry.
"With a growing demand to voice-enable the enterprise, this partnership not only underscores the ubiquity of voice as a reliable and natural user interface but also marks the movement of traditional IVR technology from call centers into enterprises' Web infrastructures," said Mark Plakias, The Kelsey Group. "The relationship represents an excellent opportunity for both companies to develop additional indirect sales channels for their products while moving their respective product offerings forward."
About iVB
Enterprise Solutions iVB Enterprise Solutions, a division of InterVoice-Brite, Inc., has nearly two decades of experience in the development and deployment of speech and call automation solutions serving millions of enterprises' customers worldwide. The Company has implemented speech-driven applications for travel and flight information, banking-by-phone, stock quotes and trading, hospital and pharmaceutical call directors, customer service and many more service applications. Products from iVB Enterprise Solutions are deployed to extend market reach, reduce costs and boost overall customer satisfaction. In addition, iVB Enterprise Solutions operates as a managed services provider, delivering products and services to enterprises ranging from monitoring and surveillance, disaster recovery, overflow ports and application hosting. For more information about iVB Enterprise Solutions, visit http://www.intervoice-brite.com.
About General Magic
General Magic is a leading voice infrastructure software company that provides enterprise-class software and supporting voice dialog design and hosting services that enable companies to quickly and efficiently provide anytime, anywhere access to information and services over the telephone. General Magic's VoiceXML & J2EE(TM)-based solutions enable enterprises to easily integrate voice access into enterprise applications using a broad selection of speech recognition technologies and telephony interfaces. These solutions make voice a strategic tool in helping businesses improve the customer experience, reduce transaction costs, and provide high quality, voice branded access to content and services. General Magic is headquartered in Sunnyvale, Calif. For additional information, visit www.generalmagic.com.
General Magic and iVB note that certain statements in this press release are forwarding-looking and are based on company management's current expectations. Forward-looking statements in this press release, such as managements' belief that the partnership agreement between the companies will represent a multi-million contract, while based upon management's current expectations and belief, which management considers reasonable, are subject to certain known and unknown risks, uncertainties and other factors inherent whenever management attempts to forecast the future that may cause industry trends, or actual results, performance or achievement to be materially different from any future trends, results, performance or achievements expressed or implied by these statements. You are cautioned not to place undue reliance on any forward-looking statements. Risk factors that could cause future results to differ from managements' expectations are detailed in each company's filings with the Securities and Exchange Commission. In the case of General Magic, such risks and uncertainties are detailed in General Magic's Annual Report on Form 10-K filed with the Securities and Exchange Commission on April 1, 2002.
General Magic and magicTalk are trademarks of General Magic, Inc., which may be registered in some jurisdictions.
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