c'mon, it figures that they killed the dmp-x20. it never measured up to others players on the market that offer more and cost less. dell dj, rio karma, creative zen, etc. build quality was below average as well. they couldn't even manage to fix that problem with albums where the tracks play back in alphabetical order instead of the original order on the CD (without taking the time to build a playlist). so, if they can't compete, they should get out and cut thier losses. you can't half-ass a product like this in such a competitive market. the same factors doomed the o1000 and treo.