Hawaiian Hospitality Group, Inc. (HHGI)

[turn2him]

Somehow I missed this from ETrade as a follow-up to my previous post. I think I lost it as I have gone back in history file and could find no change of IMTD to the cusip number but my account reflects only the cusip. Funny thing! My apologies to Etrade as they are taking steps to correct the problem by close of business Friday. However, they are not making this easy. Notice that this is from a different representative. All Etrade IMTD security holders should send email request to Portfolio/Reorganizations and request this change. Maybe this justifies the $40 per month fee they are now charging.

From: E*TRADE Customer Service
Sent: June 25, 2008 11:05 AM ET
Subject: Portfolio
Topic: Reorganizations
Account: XXXX-xxxx
Reference Number: xxxxxxxxx

Message:

-----------------------------------------------------------------------------------------------
Dear Mr. xxxxxxxxxx,

Thank you for your inquiry regarding a stock change in your Complete Investment account xxxxxxxx. I apologize for any inconvenience you have experienced. While reviewing your account, I see that you have 7,300 shares of Imagetrend Inc shares. The stock went through name change in late April to Castle Technologies. I have submitted a request to have the account updated to the new symbol. Please allow two business days for the change to be completed. To view the status of the request:

1. Click on the Accounts tab.
2. Click on the Online Service Center link at the top of the website.

The request can be found under the section titled "Your Request".

I hope this information has been helpful. Please let us know if we have addressed your questions and concerns satisfactorily by taking a 30-second survey at the following web address:

https://www.surveymk.com//s.aspx?sm=Y1WpFBcFdosGdsSKLWa2uQ_3d_3d

For future inquiries, existing customers can visit our Online Service Center. It is the fast & easy way to get answers to your questions or to send us secure messages. You can go directly to etrade.com/servicecenter (log on required). If you are unable to log on, you can access our Contact Us page, etrade.com/contactus. As always, we appreciate the opportunity to serve you.

Sincerely,

zzzzzzzzzzzzz
Financial Services Representative
800-355-8888 Ext. 3033529
Sun - Wed 7:00 AM - 5:30 PM MT
E*TRADE FINANCIAL