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Thursday, June 26, 2008 9:47:03 AM
From: E*TRADE Customer Service
Sent: June 25, 2008 11:05 AM ET
Subject: Portfolio
Topic: Reorganizations
Account: XXXX-xxxx
Reference Number: xxxxxxxxx
Message:
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Dear Mr. xxxxxxxxxx,
Thank you for your inquiry regarding a stock change in your Complete Investment account xxxxxxxx. I apologize for any inconvenience you have experienced. While reviewing your account, I see that you have 7,300 shares of Imagetrend Inc shares. The stock went through name change in late April to Castle Technologies. I have submitted a request to have the account updated to the new symbol. Please allow two business days for the change to be completed. To view the status of the request:
1. Click on the Accounts tab.
2. Click on the Online Service Center link at the top of the website.
The request can be found under the section titled "Your Request".
I hope this information has been helpful. Please let us know if we have addressed your questions and concerns satisfactorily by taking a 30-second survey at the following web address:
https://www.surveymk.com//s.aspx?sm=Y1WpFBcFdosGdsSKLWa2uQ_3d_3d
For future inquiries, existing customers can visit our Online Service Center. It is the fast & easy way to get answers to your questions or to send us secure messages. You can go directly to etrade.com/servicecenter (log on required). If you are unable to log on, you can access our Contact Us page, etrade.com/contactus. As always, we appreciate the opportunity to serve you.
Sincerely,
zzzzzzzzzzzzz
Financial Services Representative
800-355-8888 Ext. 3033529
Sun - Wed 7:00 AM - 5:30 PM MT
E*TRADE FINANCIAL
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