gtv, I'm not exactly sure what you did or how you filled out your cert but I do know it needs to be pretty much exactly correct or they won't take it. You basically need to give E*Trade the "legal" right to have and "manipulate" (if you want to call it that. LOL!) your certificate.
When you call them you may get some 'canned' type answer from the customer service rep who likely doesn't know the exact problem. Anyway, what I have done on this stock and other stocks I've owned is this: There is probably something near the top which reads "For Value Received, ________". You can leave this blank. The several lines for your name and address must be filled out with your name and address. Then, the 4th line of this address area really isn't for an address! On the very right of this super long line is the word "shares". You must put the number of shares here that is printed on the front of the certificate. Don't ask me why when it is printed on the front of the certificate but you do! :) Then for the blank between "irrevocably constitute and appoint _____ Attorney to transfer the said stock..." you need to put this: E-Trade Securities LLC. Then you must date it and sign it. If you didn't do exactly as I described above, this may be the reason you are having problems. Good luck!
