I will have to check with IR on how long and how involved COPI's ties are to ASPECT
Only Aspect Software is:
Proven – We founded the industry and have delivered real and measurable advantage for our customers' inbound and outbound initiatives for more than 30 years. Our global reputation for reliability, dependability, customer service and on-time, on-budget delivery is second to none. We have more than 1 million agents at more than 5,000 customer sites worldwide managing 125 million+ interactions every day.
Customer driven – We have continuously delivered proven, innovative and business-savvy solutions to meet our customers' individual needs. We pride ourselves on meeting our customers' business objectives and supporting their day-to-day operations. In fact, our first customer is still a customer today and more than 85% of our current customers continue to invest in us on an annual basis.
Focused – We offer unparalleled industry insight backed by a dedicated development team. We have invested more than 30 years in optimizing environments for customer-company interactions, and have more than 2,100 individuals solely focused on solutions for the contact center.
Astute innovators – Our approach to technology invention is practical-while we do not rush to jump on the latest technology bandwagon, we provide leadership for new technologies such as converged TDM and VoIP. We are constantly innovating, as evidenced by our involvement in numerous industry milestones-including the development of the industry's first automatic call distributor (ACD) and predictive dialer-as well as our 800+ global contact center patents and patents pending.
Always there – We have developed thousands of long-term customer relationships by delivering up to 99.999% contact delivery reliability and exceptional 24x7x365 follow-the-sun customer care. We continue to lead the industry with rock-solid financials and worldwide operations that are steadily growing and continuously profitable.
Learn more
Corporate Brochure (US English)
Corporate Brochure (UK English)
To be is to do.(Socrates) To do is to be.(Plato) Do be do be do!!!!!(Sinatra)
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