Forrester Research analyst Josh Bernoff said: "Your typical barista may be great at making espresso but is not in a position to fix the broken CD burner. And how do you find what you are looking for when faced with 250,000 tracks?''
Ahhh..we haven't had any problems with Napster now have we and I haven't even played with Itunes yet. Wow...a research analyst without any vision..so sad
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