I just got off of the phone with Transfer Online. They received a request for my certificate from Scottrade on November 28 and sent the certificate to Scottrade on November 29th. I wonder how long it will take Scottrade to send me the certificate after they've received it?
I had understood from Scottrade that the transfer agent, Transfer Online sends out the stock certificates to the owners of the stocks, not the brokers.
Anyone have information to the contrary? Please advise and thanks in advance. Carole
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