rotten ...
I don't think I still have it, but unless Matt or someone zapped it, my post with that letter in it should still be here. As I remember, they didn't say they were sending the unit(s) back ... just found it/them ineffective and were waiting to see if touted improvements were going to be made and how good or not they were.
It was a very professionally (and tactfully) written letter.
So the real question might be if the hospital ever took delivery of new and improved units, and what their feeling was about the product now. Maybe I'll e-mail the person I was in touch with then to ask just that.
In the meantime, it does make one wonder why cdex would list so many hospitals in their list of "users" or whatever. No doubt a few others (all the others?) must have had the same reaction as TX Children's, but for some reason CDEX has chosen not to indicate that in any information they put out.
Just can;t imagine what that reason might be!
