StockCharts Support Forum

[USDollar]

Quasi, your chart loaded and fast now
both present and past

also my own load and pretty fast

when problem comes nothing works no matter how simple and small the chart is

even the 4 small charts with no indicators of this board would not come up but stay red-X

So size is not the problem, indicators are not the problem.
It seems to be what I said it was just that I can not prove it.

Point 1) I did (contact "support"). Probably they helped me because it only got solved after I contacted them today. I assume they broke the thing again later near close by doing whatever they are doing.

Point 2) I did (loaded your charts). It works (when it works).

Point 3) Did not do yet since a) I know it is NOT my PC, b) problem stopped , c) I'm afraid the other computers may have all kind of spyware since family run around the net (although I have decent anti-spywhare and such on all), d) wanted to try a different PC while the problem exists (but I wish it never returns)

Point 4) I had the net company working around few days back but no other net problem but StockCharts? Impossible to be them the net company. They did let me down for about 2 hours few days back but ALL the net was down at the time, NOT sellective. It is an all-or-none thing.

I will try posting a chart if God forbid it goes down again but like I said NO CHART of ANY KIND or SIZE loaded at such time thus it would be useless IMO to do so.

I think it is them stockcharts and I hope they let me have the charts I'm paing for.
Not trying to be mean but in a way I would like you to experience this for a little while and me to have the charts. Just to be able to corner this thing.

Let's hope nothing else bad happens.
I'm sure they might have some technical issues especially now but they are usually tight about letting us know.