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Re: hawk in pa post# 6677

Friday, 11/02/2007 7:47:18 AM

Friday, November 02, 2007 7:47:18 AM

Post# of 43770
I recall that McDonald's was tinkering with that concept, whereby a customer would be talking to a person in India, at the drive-thru...I don't know how that experiment fared, but I don't think it did well. Orders were taken fairly well, but McDonalds found it was on the serving-end where the mistakes were being made...i.e...wrong sized fries, no ketchup, etc.