Dear Mr. xxxxxxxxxxx,
Thank you for your e-mail. If you have a margin account and a debit balance in your account your shares are available to be shorted by other clients. You can request that your shares be loan exempt by writing a Letter of Instruction (LOI) requesting that the shares in your account be loan exempt. Once you have written the LOI please drop it off at a branch, fax it to 816-243-3764, or mail it to the following address:
TD Ameritrade, Inc.
PO Box 2270
Omaha, NE 68103-2270
or overnight:
TD Ameritrade, Inc.
1005 N Ameritrade Place
Suite A
Bellevue, NE 68005
Please contact us by secured e-mail or by phone at 800-669-3900 if you need any further assistance.
To call us toll-free from outside the United States, please use the AT&T site, www.business.att.com/bt/tollfree.jsp, to locate your access number.
-Once you have an outside line, dial the AT&T direct access number for your country.
-A prompt (or an AT&T operator) will ask you to enter the toll-free number.
-Dial 800-368-3668; there is no need to dial 1 to reach an Ameritrade Client Services representative
Sincerely,
Richard L.
Apex Client Services, TD AMERITRADE
Division of TD AMERITRADE, Inc.
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