SPOOZ Inc (SPZI)

[songbirdia]

Wing,

Darryl Dennis' email yesterday was very revealing, imo, as to the strategy of the company. He said they were starting by putting their technology through its paces in a very rigorous environment. This would be a great quality control exercise - they will catch bugs, get experience with customers' experience with the software and build up a knowledge base that can be used down the road. (I think the plan is to have a large web-based support system eventually)

Also he said "This strategy also enables Spooz to ramp up customer volume and secure quality customer operations before taking on a high volumeof retail sales"

It sounds like a smart stragety. Customer service and support will need to grow as the customer base does. They can't bite off more than they can chew right away.

All IMO

Songbird