Telkonet Inc (fka TKO)

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NEWS

Press Release Source: EthoStream, LLC


EthoStream Awarded Customer Service Contract for ExtreamTV's Timeshare Resort Customers
Friday August 17, 9:00 am ET


GERMANTOWN, Md.--(BUSINESS WIRE)--Telkonet, Inc. (AMEX:TKO - News), the leader in providing in-building broadband access over existing electrical wiring, today announced that EthoStream - a Telkonet company - has been awarded an annual contract from ExtreamTV to provide customer service and support for 7,500 timeshare units. ExtreamTV is a leader in providing high-speed Internet access, video on demand, high definition television and advertising to the timeshare resort industry, currently servicing approximately 14% of the timeshare market in North America, with its products installed or under contract to be installed in 25,000 timeshare units. ExtreamTV selected EthoStream on the basis of its exceptional customer service record and dedicated in-house support team.
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Doug Brough, president and chief executive officer of ExtreamTV, commented, "By selecting EthoStream as our customer support team, we know that our timeshare customers will be receiving the very best in customer service. EthosStream's team goes the extra mile to resolve any issues, even ones that are not directly associated with our products. They are constantly receiving emails from hotel guests complementing them on their outstanding support - a real testament to their problem-solving abilities. We look forward to a long relationship with them."

EthoStream has rapidly developed one of the largest hospitality networks in the US, establishing a reputation for support excellence and a highly proactive, customer-focused approach that ensures fast resolution of technical issues. For ExtreamTV, EthoStream is custom-branding a support experience for the ExtreamTV serviced customers. EthoStream's Midwest-based support center will be providing end-user and property support for all ExtreamTV high-speed Internet access (HSIA) locations. Through providing the same customer-focused and solution-driven response to guests as the properties themselves, EthoStream is ensuring ExtreamTV customers the guest satisfaction they expect. In addition, through 24/7 proactive monitoring of both the property connectivity and network device status, EthoStream is ensuring efficient operation of the ExtreamTV networks minimizing guest downtime and increasing customer loyalty.

About ExtreamTV (ETV)

Based in the Financial District of Boston, Massachusetts, ETV is a leading supplier of next-generation technology and entertainment solutions for the hospitality and time-share markets. The solution systems provided by ETV bring together the best products available in the market to provide a custom fit for each customer. ETV product offerings include high-speed internet access, video on demand, concerts on demand, classic TV programming, advertising and other unique offerings. ETV's revolutionary financing of the "ETV Ultimate Advantage" provides to its customers the ability to upgrade their technology to complement guest services and drive fresh revenue, without the traditional upfront cost. More information may be obtained by visiting http://www.extreamtv.com.

About Telkonet

Telkonet develops and markets technology for the high-speed transmission of secure voice, video and data communications over in-premise and shipboard electrical wiring. The revolutionary Telkonet iWire System(TM) utilizes proven powerline communications (PLC) technology to deliver commercial high-speed broadband access from an IP "platform" that is easy to deploy, reliable and cost-effective by leveraging a building's existing electrical infrastructure. Telkonet's products are designed for use in commercial and residential applications, including multi-dwelling units and the hospitality and government markets. Applications supported by the Telkonet "platform" include but are not limited to: VoIP telephones, Internet connectivity, local area networking, video teleconferencing, IP surveillance and a host of other IT services.

Telkonet SmartEnergy efficiently manages in-room energy usage with intelligent thermostats, packaged terminal air conditioner (PTAC) controllers and occupancy sensors. It significantly reduces energy consumption and improves energy efficiency by automatically adjusting the heating or air conditioning temperature when a room is vacant. The thermostat constantly calculates how far the temperature can vary to ensure it returns to the occupant's setting within minutes when they return to the room. The room temperature varies exactly far enough to achieve maximum savings, while ensuring the occupant's comfort. For more information, please visit www.telkonet.com.

Statements included in this release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements involve a number of risks and uncertainties such as competitive factors, technological development, market demand and the Company's ability to obtain new contracts and accurately estimate net revenues due to variability in size, scope and duration of projects, and internal issues in the sponsoring client. Further information on potential factors that could affect the Company's financial results, can be found in the Company's Registration Statement and in its Reports on Forms 8-K filed with the Securities and Exchange Commission (SEC).



Contact:
Telkonet
Joe Noel, 240-912-1851
[e-mail]
or
Rubenstein Public Relations
Mitchell Simmons, 212-843-8073
[e-mail]

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Source: EthoStream, LLC