re: 'get rid of f'ing Thomson'
While it became painfully clear that we can not expect reliability from SC service whatsoever
I have to add that we do not know for a fact what is truly happening
We do not know if Thomson is worst or even bad!
We do not know if other vendors are any better ! ...or any worse !
It may be that Thomson also struggles with this issue and we are caught in the middle.
If the proper switches are going to solve the problem then there is no alternative really. If so , probably even if going with a different vendor but with same lousy switches will give us the same problem -- hence no point in doing so.
The biggest moronic thing and they should pay for it, is that Thomson did not take in consideration data overflow. (or maybe wasn't them but SC!)
Given the serious problems and that they can not have proper switches they shall scale back completely their changes until hardware is in place. I am sure they can obtain a waver from whomever to do this need be.
But since SC actually ordered the switches as per their update! ... then I think the ball might have been entirely in SC side the whole time (hence even less blame for Thomson!)
I didn't run out of possibilities and things to say (!) , but in conclusion so far, I think that while we may hate them all, it is stupid in our part to jump into conclusions and assumptions, and we better stick with cold facts that we know for sure.
We can look to SC statements and updates and hold them to their saying.
We can look to history. How things went and how SC handled us the customers all along. (this board is a fair testimony to that)
We can look to other charting services how they "cope" with "overflow" of data...
I think customers that hang around SC deserve a SERIOUS compensation and I think it shall have to cover at least this entire dark period. It would be nice if they could also cover losses caused by this non-professional period of let-down, but at least not make us pay for it !!
I am really angry at this situation
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