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Monday, 12/29/2003 9:58:13 PM

Monday, December 29, 2003 9:58:13 PM

Post# of 147326
A Request for assistance contacting Apple from a pro-iTunes DJ

*** EXCERPT ***

Apple Computer in all of their brilliant wisdom has decided to drop any station that does not have slots for at least 100 listeners. As a result, when I lost my latest donated server 3 weeks ago (don't stress, I am in the process of getting another massive doomsday system in January) they dropped me as I had to go back down to just DSL to keep the station going. After dropping me, along with several other stations from all over the world who have been listed since Day 1 of the release of iTunes in 2001, Apple then fired or otherwise "let go" the nice guy who kept the whole thing together.

This is a bit of a concern. Bandwidth availability should not be a factor for stations. But because the way Apple had their listing directory set up (its all done by hand... oh how high-tech) there is not way for them to tell the iTunes player which stations are full and which are not. So, they are doing it to "reduce listener frustration" with full stations. Well, if they really want to help out their listeners, why don't they help out broadcasters with bandwidth? And firing the only person we as broadcasters had as a link to talk to apple does what to improve the situation exactly?

Well, I have been trying to find out, but I have run into nothing but resistance from Apple Corporate and believe it or not, iTunes users!

So, I call upon you to express your concern in this matter to the new "guy" in charge.

Email Don Barile @ dbarile@apple.com and tell him you would like to see the Apple policy of dropping stations due to bandwidth limitations (which we all know comes and goes).

*** END EXCERPT ***
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