Labwire Inc (LBWR)

[slazenger7]

Could one reason that large new contracts may be taking a bit longer for Labwire, is their committment to ensure quality, personilized service to each customer? I believe this committment to service is referenced in past interviews with Mr. Morris. ( this one from 2004)

"--- Morris says Workplace Screening will not follow that business blueprint. He expects the company will generate $10 million in annual revenue within two years, but he wants it to stay small enough to give personal service to clients.

"That's what we think is missing in the industry right now," Morris says. "Our clients trust us. They stay with us a long time." ----

http://www.bizjournals.com/houston/stories/2004/03/08/story5.html

http://www.profolioplus.com/featured.html

This committment to service is also referenced in press releases -

May 4, 2006 - Labwire Announces Contract Renewal With Leading Oil, Gas and Chemical Company

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----- Company will continue to provide its services to NORCO, La. Chemical and Refining Facilities ---------------

---- "Our hard work and the quality of our services have been recognized allowing us to continue for another year working with Norco," said Dexter Morris, CEO of Labwire, Inc. "This annually renewable contract represents continuing revenues of $130,000 for the year. We will continue to meet their needs over the next twelve months by supplying them with our top- notch services."


This committment to service may have some impact on Labwire's time frames in signing new contracts in the short term, however it will no doubt ensure that the contracts they do sign, will remain loyal customers for years to come. You may notice that there are options in some current contracts, that offer one or two year extensions to Labwire after the initial contract period ends. These extended option opportunities would certainly be strengthened with an excellent personilized service record to their client. To render that type of service to several major new contracts would in all likelyhood, require an expanded, well trained workforce. Has anyone asked Mr. Morris about plans for adding and training new staff? How is Labwire planning their expansion so as to ensure their current and new customers service remains top notch and personalized?