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Re: None

Monday, 11/17/2003 5:15:44 PM

Monday, November 17, 2003 5:15:44 PM

Post# of 396422
More ETURD blowoff

Thank you for choosing E*TRADE Financial.

I received your email reply today and am quite sorry to hear of your displeasure with our previous reply. There are issues with the quotes on Power E*TRADE MarketTrader and Pro that we are currently working on at this time. However, OTC/BB stocks will reflect odd quotes at times for many other reasons. We wished to make certain you were familiar with the nature of such quotes, which was why we replied as we did. I sincerely apologize if you found our reply dismissive of your concerns.

I hope that this information assists you today. Please do let us know if there is anything else that we can help you with.

For further assistance, please contact us at 1-800-786-2575 or 916-636-2510, from 7 am to midnight Eastern Standard Time, 7 days a week, or go to http://www.etrade.com and visit our Help Center. International customers can call (916) 636-2510. You can access the Help Center by clicking on the "HELP CENTER" button located on the E*TRADE Financial banner at the top of each page. The Help Center provides detailed instructions, definitions, and services to assist you in navigating your E*TRADE Financial accounts.

Sincerely,

Leah Peasley
916-858-5090 ext. 5861
Monday to Friday - 5:00 AM to 1:30 PM PST


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