FOREX TRADERS

[ultimatepick]

Now I really feel sorry for them LOL!

Dear Client,

On behalf of all of FXCM, we wish to sincerely apologize for the recent
technical problems our firm experienced.

We know our clients were unable to trade on February 25th and for part of
February 26th. As a result, clients with open positions were unable to close
positions during this period or take advantage of trading opportunities. We are very
sorry and believe this is unacceptable.

All clients who suffered a loss on open positions due to the technical failures
related to the market opening on Sunday February 25th will be fully refunded
the amount of any loss.

We are committed to learning from this experience and are putting in place
measures to prevent future outages from occurring. The primary goal of FXCM is to
have the best and most reliable forex trading platform. Over the past few
months, FXCM has invested millions of dollars to upgrade our technology with two
combined aims: to roll out No Dealing Desk execution and to increase overall
reliability. Obviously, the efforts to increase reliability have fallen short. We
are now going to re-double our efforts on platform reliability and stability,
renewing our commitment of resources and financial investment to successfully
accomplish these goals.

The technology upgrade related to No Dealing Desk execution is the key to
providing you with the best trading platform. With the roll-out of No Dealing Desk
execution, clients can trade on rates provided directly from several of the
world's largest banks. These banks compete with each other to provide the best
rates, which at times results in spreads as low as 2 pips. In the coming weeks, we
intend to provide a major reduction in spreads on most currency pairs. We
believe that you will be impressed with No Dealing Desk execution once the
technology issues are resolved.

We have had some difficult days during the upgrade from a technical standpoint
and will do everything in our power to help our clients who were negatively
affected due to the technical errors that arose. Moreover, I want to assure you
that these technical issues are not indicative of FXCM's financial stability or
health. FXCM has over $100 million in capital and no debt. In addition,
approximately $600 million in client funds are traded using our platform, the FX
Trading Station.

Words cannot express how deeply sorry we are for the frustration and anxiety
that our clients experienced during this recent difficulty. If you have any
questions or concerns, or would like to discuss a loss you incurred on an open
position during the period mentioned above, please feel free to contact us 24 hours
a day. You can reach us via e-mail at [e-mail], via live chat from our
website, or via phone at [phone]. You may also access our international
toll-free numbers from this link: http://www.fxcm.com/contact-fxcm.jsp.


Respectfully yours,

Drew Niv
CEO, FXCM
Financial Square
32 Old Slip, 10th Floor
New York, NY 10005





RISK WARNING: Trading foreign exchange on margin carries a high level of risk,
and may not be suitable for all investors. Before deciding to trade foreign
exchange you should carefully consider your monetary objectives, level of
experience, and risk appetite. The possibility exists that you could sustain a loss of
some or all of your deposited funds and therefore you should not speculate with
capital that you cannot afford to lose. You should be aware of all the risks
associated with foreign exchange trading, and seek advice from an independent
advisor if you have any doubts. Past returns are not indicative of future results.

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