Vertical Computer Systems Inc (fka VCSY)

[doc2016]

is genesys elecronics design associated with genesys contact center?
Copilot
Genesys Electronics Design, based in Sydney, Australia, is a separate entity from Genesys, the global leader in omnichannel customer experience and contact center solutions. Let’s explore the distinctions:

Genesys Electronics Design:
Description: Genesys Electronics Design is an Australian company specializing in electronic design services.
Address: Unit 5, 33 Ryde Rd, Pymble, NSW 2073, Australia 1.
Genesys (Contact Center Solutions):
Description: Genesys provides comprehensive contact center solutions and omnichannel customer experiences.
Features:
Omnichannel: Genesys enables personalized experiences across various communication channels.
AI-Powered: AI engages customers at the right time, enhances agent productivity, and delivers lasting ROI.
Scalability: Genesys caters to enterprises, small businesses, and midsize organizations.
Genesys Cloud: Their cloud platform empowers personalized customer experiences at scale.
Global Reach: Trusted by over 10,000 companies in more than 100 countries 2.
No Direct Association:
While both entities share the name “Genesys,” they operate independently in different domains.
Genesys Electronics Design focuses on electronic design services, while Genesys specializes in contact center solutions and customer experience 1.
In summary, Genesys Electronics Design and Genesys (Contact Center Solutions) are distinct entities, each contributing to their respective fields. 🌐🔌

Learn more
1

genesysdesign.com.au
2

genesys.com
3

bing.com
4

docs.genesys.com
5

genesys.com
+3 more
You
who owns Genesys Electonics design?
Copilot
Genesys Electronics Design, based in Sydney, Australia, is an independent company specializing in custom electronics design for smart products. Let’s explore more about their ownership and expertise:

Ownership:
Genesys Electronics Design is a privately owned company, and its ownership structure is not publicly disclosed.
The company operates autonomously, providing electronic design services to various industries, including commercial, industrial, and medical devices 1.
Expertise:
Services: Genesys offers a complete electronic product and software development service, from initial concept to volume production.
Reputation: They are known for efficiently delivering high-quality, innovative solutions that are commercially ready.
Consulting: Their experienced team provides flexible electronic product and software consulting services.
Guarantee: Genesys offers a “One Pass To Production” guarantee, ensuring reliable results 1.
While the global company Genesys focuses on contact center solutions, Genesys Electronics Design remains dedicated to electronic design excellence. 🌟🔌

Learn more
1

genesysdesign.com.au
2

bing.com
3

datanyze.com
4

en.wikipedia.org
5

crunchbase.com
6

genesysdesign.com.au
+5 more
You
who owns genesys contact center, inc?
Copilot
Genesys Cloud Services, Inc., formerly known as Genesys Telecommunications Laboratories, Inc., is an American software company specializing in customer experience (CX) and call center technology for mid-sized and large businesses. Let’s explore its ownership history:

Founding and Early Years:
Genesys was founded in 1990 by Gregory Shenkman and Alec Miloslavsky.
The company’s original seed funding came from $150,000 in loans provided by the founders’ families.
In June 1997, Genesys completed its initial public offering (IPO) and was listed on the NASDAQ stock exchange under the ticker symbol GCTI.
Acquisitions and Ownership Changes:
In late 1999, Alcatel-Lucent (then Alcatel) acquired Genesys for $1.5 billion.
In February 2012, investment firms Permira Funds and Technology Crossover Ventures (TCV) acquired Genesys from Alcatel-Lucent for the same amount.
In July 2016, private equity investor Hellman & Friedman purchased a $900 million stake in Genesys from majority owners Permira and TCV, valuing the company at $3.8 billion.
Former Skype CEO Tony Bates joined Genesys as the new CEO in May 2019, with former CEO Paul Segre moving to the position of chairman 1.
In summary, Genesys has undergone ownership changes over the years, with private equity firms playing a significant role in its growth and development.