Saturday, November 11, 2023 12:01:25 AM
"Thank you for your message.
I am very sorry for any inconvenience this has caused. This has been escalated to our transition management team. Once they have made progress on this issue you will be contacted or the account will be updated.
If you have any further questions, please start a live chat on Schwab.com or reply to this secure message. Our representatives are available at any time to assist you. We greatly appreciate your business.
Sincerely,
Hunter Vogel
eServices Representative
Client Service & Support
1-800-435-4000"
Ask them more questions why those markers were deleted and who directed them to delete?.They might say that it was automatic,then kick their nuts,ask whats automatic?.Write them clearly that you received those markers as promise to pay in the future and what right the bots pick your account and delete those markers?.They have to reinstate those markers as it was before in my opinion.Its kind of playing psychological game with the customer,customer might not even claim becasue it has been more than decade and half,they probably assume those escrows are worthless,as believed by their fucking automatic program.
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