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Post# of 147485
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Tuesday, 02/20/2007 6:44:35 PM

Tuesday, February 20, 2007 6:44:35 PM

Post# of 147485
So what is Apple doing with my MacBook?

In the past when I had problems with Macs and especially powerbooks, I got them shipped to Apple and back and repaired in usually 3 days, seriously.

My son's MacBook had problem in September and Apple had it for a month!! Only when I called and complained did it appear a few days later (coincidence?)


So a week ago Saturday, I brought my MacBook in to the local Apple store and it needs a new trackpad. They noted that the top was fading and discolored (it's a black one). I hadn't noticed but they said they would replace that too. I told them that my firewire drive was no longer mounting on it but would mount on other Intel Macs. They put it down for a motherboard exchange.

So it is 10 days later and no MacBook.

???

so why so long to repair these MacBooks?
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