Comcast Corp (CMCSA)

[DarthYoda]

This is also why the predatory salespeople like to target the elderly. They know many of the elderly get that ACP discount and just won't go through the hassle of correcting anything because it isn't worth the ridiculous, completely avoidable, stress. Ironically, protecting the vulnerable from the fraudulent package upgrade tactic is listed on the ACP discount page as a specific protection.

Oh the irony of fed level scams...

FCC rules protect Affordable Connectivity Program recipients by:

Empowering consumers to choose the service plan that best meets their needs (including a plan they may already be on);
Ensuring consumers have access to supported broadband services regardless of their credit status;
Prohibiting providers from excluding consumers with past due balances or prior debt from enrolling in the program;
Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;
Ensuring that consumers are not liable for early termination fees;
Reducing the potential for bill shock or other financial harms;
Allowing ACP recipients to switch providers or broadband service offerings; and
Providing a dedicated FCC process for ACP complaints.

https://www.fcc.gov/acp